ComputingHelp: Difference between revisions

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Ideas of how to get help
Below is a list of the many ways that you can get help on a computing related issue.  If you can't answer your question in 5 or 10 min of looking, go ahead and ask the question in the fora in this list so you can get back to work quickly!
 


*[[GettingStarted| Mu2e new members]] - overview
*[[GettingStarted| Mu2e new members]] - overview
*[[ComputingStart| Mu2e computing getting started]] - overview and links
*[[Computing Concepts| Concepts you need to understand the Mu2e computing tutorials ]]
*[[Computing| Mu2e computing web top]] - deeper references
*[[ComputingTutorials| Mu2e computing tutorials ]]
*[[Computing| Mu2e computing wiki top]] - deeper references
*[[WikiTips]]: tips on using the wiki and examples of how to add types of content
*your boss, mentor or colleagues!
*your boss, mentor or colleagues!
* [[ErrorRecovery|Notes on common errors]]
* [[ErrorRecovery|Notes on common errors]]
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*[http://computing.fnal.gov/xms/ Fermilab computing web top]
*[http://computing.fnal.gov/xms/ Fermilab computing web top]
*[https://cdcvs.fnal.gov/redmine/projects Fermilab redmine project documents]
*[https://cdcvs.fnal.gov/redmine/projects Fermilab redmine project documents]
*[https://uscms.org/uscms_at_work/physics/computing/getstarted/uaf.shtml USCMS LPC Help pages (examples are CMS focused but have a lot of good information)]
*Computing help pages from other experiments based at Fermilab:
**[https://uscms.org/uscms_at_work/physics/computing/getstarted/uaf.shtml USCMS LHC Physics Center Help pages]
*[https://indico.fnal.gov/event/13787/timetable/#20170622 FIFE workshop 2017] including best practices
*[https://indico.fnal.gov/event/13787/timetable/#20170622 FIFE workshop 2017] including best practices
*[https://fermi.servicenowservices.com/nav_to.do?uri=%2Fhome.do servicedesk] or x2345 or helpdesk@fnal.gov
*Open a ticket with the Fermilab [[ServiceDesk]].
*[https://fermi.servicenowservices.com/kb_view.do?sysparm_article=KB0012556 Reset Passwords]
*[https://fermi.servicenowservices.com/kb_view.do?sysparm_article=KB0012556 Reset Passwords]
*[https://fermi.servicenowservices.com/nav_to.do?uri=%2Fhome.do%3Fsysparm_view%3Dscd_outage_calendar SCD downtime schedule]
*[https://fermi.servicenowservices.com/nav_to.do?uri=%2Fhome.do%3Fsysparm_view%3Dscd_outage_calendar SCD downtime schedule]
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*[[ComputingLogin|Login procedures]] including remote access - VPN, remote desktops
*[[ComputingLogin|Login procedures]] including remote access - VPN, remote desktops
*[https://computing.fnal.gov/cybersecurity-atwork/suspicious-emails-of-the-week/ suspicious emails]
*[https://computing.fnal.gov/cybersecurity-atwork/suspicious-emails-of-the-week/ suspicious emails]
If you can't answer your question in 5 or 10 min of looking, go ahead and ask the question in the above fora so you can get back to work quickly!
* You can use MathJax, a TeX-like markup language, on this wiki:
** Inline : <math>(\varphi,\theta,-\varphi)</math>
** Block quote: $$x = {-b \pm \sqrt{b^2-4ac} \over 2a}$$


11/2017 - there is no logout button because the web server can't delete the authentication token so there is nothing to do at logout.  The token is destroyed when the browser is exited.


* Examples of using MathJax on this wiki:
MathJax test inline : <math>(\varphi,\theta,-\varphi)</math>


MathJax test block quote:
$$x = {-b \pm \sqrt{b^2-4ac} \over 2a}$$


MathJax test inline: $$(\varphi,\theta,-\varphi)$$
11/2017 - there is no logout button because the web server can't delete the authentication token so there is nothing to do at logout.  The token is destroyed when the browser is exited.


Test:  setup test


[[Category:Computing]]
[[Category:Computing]]
[[Category:Infrastructure]]
[[Category:Infrastructure]]
[[Category:Tutorial]]
[[Category:Tutorial]]

Latest revision as of 14:54, 8 May 2024

Below is a list of the many ways that you can get help on a computing related issue. If you can't answer your question in 5 or 10 min of looking, go ahead and ask the question in the fora in this list so you can get back to work quickly!




11/2017 - there is no logout button because the web server can't delete the authentication token so there is nothing to do at logout. The token is destroyed when the browser is exited.

Test: setup test