Difference between revisions of "ComputingHelp"
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*[[Slack|Slack]] - IRC informal peer support | *[[Slack|Slack]] - IRC informal peer support | ||
** use your fnal.gov email to create an account and join "Mu2e" team | ** use your fnal.gov email to create an account and join "Mu2e" team | ||
| − | *[https://fermi. | + | *[https://fermi.servicenowservices.com/kb_view.do?sysparm_article=KB0011000 Fermilab computing users entry] |
| − | *[https://fermi. | + | *[https://fermi.servicenowservices.com/nav_to.do?uri=%2F$knowledge.do Fermilab computing knowledge base] |
*[http://computing.fnal.gov/xms/ Fermilab computing web top] | *[http://computing.fnal.gov/xms/ Fermilab computing web top] | ||
*[https://cdcvs.fnal.gov/redmine/projects Fermilab redmine project documents] | *[https://cdcvs.fnal.gov/redmine/projects Fermilab redmine project documents] | ||
*[https://indico.fnal.gov/event/13787/timetable/#20170622 FIFE workshop 2017] including best practices | *[https://indico.fnal.gov/event/13787/timetable/#20170622 FIFE workshop 2017] including best practices | ||
| − | *[https://fermi. | + | *[https://fermi.servicenowservices.com/nav_to.do?uri=%2Fhome.do servicedesk] or x2345 or helpdesk@fnal.gov ([https://fermi.service-now.com/kb_view_customer.do?sysparm_article=KB0010122 intro] [https://fermi.service-now.com/kb_view_customer.do?sysparm_article=KB0010446 FAQ]) |
*[https://fermi.service-now.com/kb_view_customer.do?sysparm_article=KB0010171 Reset Passwords] | *[https://fermi.service-now.com/kb_view_customer.do?sysparm_article=KB0010171 Reset Passwords] | ||
| − | *[https://fermi. | + | *[https://fermi.servicenowservices.com/nav_to.do?uri=%2Fhome.do%3Fsysparm_view%3Dscd_outage_calendar SCD downtime schedule] |
*[http://listserv.fnal.gov/ instructions] for listserv, the FNAL mailing list system | *[http://listserv.fnal.gov/ instructions] for listserv, the FNAL mailing list system | ||
*[[ComputingLogin|Login procedures]] including remote access - VPN, remote desktops | *[[ComputingLogin|Login procedures]] including remote access - VPN, remote desktops | ||
Revision as of 01:41, 4 December 2020
Ideas of how to get help
- Mu2e new members - overview
- Mu2e computing getting started - overview and links
- Mu2e computing web top - deeper references
- your boss, mentor or colleagues!
- Notes on common errors
- HELP! Is it me or a bug?! - hypernews - most experts subscribe to this topic
- Slack - IRC informal peer support
- use your fnal.gov email to create an account and join "Mu2e" team
- Fermilab computing users entry
- Fermilab computing knowledge base
- Fermilab computing web top
- Fermilab redmine project documents
- FIFE workshop 2017 including best practices
- servicedesk or x2345 or helpdesk@fnal.gov (intro FAQ)
- Reset Passwords
- SCD downtime schedule
- instructions for listserv, the FNAL mailing list system
- Login procedures including remote access - VPN, remote desktops
- suspicious emails
If you can't answer your question in 5 or 10 min of looking, go ahead and ask the question in the above fora so you can get back to work quickly!
11/2017 - there is no logout button because the web server can't delete the authentication token so there is nothing to do at logout. The token is destroyed when the browser is exited.
MathJax test inline : [math]\displaystyle{ (\varphi,\theta,-\varphi) }[/math]
MathJax test block quote: $$x = {-b \pm \sqrt{b^2-4ac} \over 2a}$$
MathJax test inline: $$(\varphi,\theta,-\varphi)$$